FAQ

East Coast Remedies is a premier cannabis delivery service located in New York dedicated to providing customers with a seamless, discreet, and reliable way to access high-quality cannabis products. We specialize in delivering a diverse range of cannabis items, including flower, edibles, concentrates, pre-rolls and wellness products, directly to your doorstep. **** MUST BE 21+ ****

Glad you asked! We have daily specials and sometimes have products on sale (keep an eye out on the website for sales). DEALS CANNOT BE APPLIED TO ITEMS ON SALE​ Early Bird Specials (5am-9:30am) $5 off $50 (EBS50) $10 off $100 (EBS100) $25 off $250+ (EBS250) *** Must use discount code *** ​ Munchie Monday BOGO all in house edibles 20% off all other edibles $5 off mushroom products 20% off all merch Terpene Tuesday $10 off in house cartridges $5 off all other cartridges $5 off all grams of concentrate ​ Wonderful Wednesday $5 off all eighths of flower $10 off all quarters of flower $5 off grams of kief $10 off eighths & quarters of snow caps $5 off all single joints ​ Thirsty Thursday BOGO on all in house drinks & tinctures 20% off all other drinks / tinctures 20% off all merch ​ Flower Friday $5 off half ounces $10 off ounces $10 off all joint packs $5 off all single joints $10 off canned eighths Shatterday BOGO on most grams of concentrate $5 off all other grams $5 off eighths & quarters of concentrate $10 off half ounces & ounces of concentrate 20% off all merch ​​ Everyday Deals: (delivery fee does not count in the total) Spend $150+ and get a free joint Spend $250+ and get a free joint & edible Spend $500+ and get a free joint, edible & eighth of flower *** While supplies last! ***​ ​​ NO DISCOUNT CODE NEEDED ALL PRODUCTS ARE ADJUSTED WITH PRICE FOR THAT DAY ​​​ DEALS CANNOT BE APPLIED TO ITEMS ON SALE

Winter Hours: (November 1st - March 31st) Monday-Wednesday: Deliveries begin at 10am - Orders can be placed until 4pm for same day delivery Thursday-Friday: Deliveries begin at 10am - Orders can be placed until 6pm for same day delivery Saturday: Deliveries begin at 10am - Orders can be placed until 1pm for same day delivery Sunday: Closed Summer Hours: (April 1st - October 31st) Monday-Wednesday: Deliveries begin at 10am - Orders can be placed until 2pm for same day delivery Thursday-Friday: Deliveries begin at 10am - Orders can be placed until 4pm for same day delivery Saturday: Closed (Shatterday deal will still be honored but wont be delivered until Monday) Sunday: Closed

Ordering from us is super easy! You can place your order right here on our website, shoot us a call or text at (838) 250-9399 (we love texts!), or even hit us up on Instagram. Your favorite products are just a few clicks or taps away!

Go to payment methods (https://www.eastcoastremediesny.com/payment-methods)page and click the link to your preferred payment.

Absolutely! Your info is safe with us—no storing, no sharing, not even with the state. We’re all about respecting your privacy!

Great question! At East Coast Remedies, we pride ourselves on delivering quality cannabis products right to your door. If your area is within our delivery range but isn't showing up for same-day delivery, it could be a system glitch or an issue with our delivery maps. Your first step should be to double-check that your address is entered correctly and falls within the designated delivery zones mentioned on our website. If everything seems in order but you're still facing issues, please don't hesitate to contact our friendly customer service team. They can be reached via phone, email, or the live chat feature on our website. Our team will be more than happy to assist you and ensure that you get your products as quickly as possible. We appreciate your patience and understanding!

After your order is placed you will receive a text message from us within an hour (sometimes longer on busy days) to confirm your order and give you a timeframe for delivery (or you can let us know a better time for you if the time we give does not work for you).

Depending on the area it’s being delivered to and how busy it is that day, it could take anywhere from 30 minutes to a few hours or so to arrive to you (you will be given a time frame in the confirmation text). ​ If the order has to be mailed it can take anywhere from 1 to 5 days to arrive depending on the shipping chosen.

Yes, in order to get same day delivery your order must be placed by; Monday - Wednesday 4pm Thursday-Friday 6pm Saturday 1pm Sunday CLOSED We start answering messages for the day at 11am ** This is subject to change at any time **

Our delivery fees vary based on the distance and order total. For local deliveries within Albany, NY, the fee is $5. For surrounding areas, the fee ranges from $10 to $20 depending on the distance.

Cash Credit / Debit Venmo Cash App Zelle Apple Cash *** Links to each of these are on the payment methods page ***

Yes! If you are paying with Venmo, Cash App, Stripe, Apple Pay or Zelle then we can drop your package off right in your mailbox, front porch or wherever you tell us is best.

Yes, that is perfectly fine! You do not have to pay up front right after the order is placed. You can pay when the driver shows up using any of the payment options. ***Not available for any orders that have to be mailed***

Nope, no extra fees for same-day delivery! Just make sure to order before the cutoff time, and standard delivery fees based on your location will apply. Easy peasy!

At East Coast Remedies, we’ve got all the cannabis goodies you could dream of! 🌿 From premium flowers (Sativa, Indica, hybrids) to tasty edibles like gummies and chocolates, potent concentrates (oils, waxes, shatter), soothing topicals (creams, balms), and ready-to-go pre-rolls, we’ve got something for everyone. Whether you’re a seasoned pro or just starting out, our top-notch products are here to make your day. Check out our online store and get your favorites delivered straight to your door!