FAQ
Frequently asked questions
East Coast Remedies is a premier cannabis delivery service located in New York dedicated to providing customers with a seamless, discreet, and reliable way to access high-quality cannabis products. We specialize in delivering a diverse range of cannabis items, including flower, edibles, concentrates, pre-rolls and wellness products, directly to your doorstep.
**** MUST BE 21+ ****
Glad you asked! We have daily specials and sometimes have products on sale (keep an eye out on the website for sales).
DEALS CANNOT BE APPLIED TO ITEMS ON SALE
Munchie Monday
BOGO all in house edibles
20% off all other edibles
$5 off mushroom products
20% off all merch
Terpene Tuesday
$10 off in house cartridges
$5 off all other cartridges
$5 off all grams of concentrate
Wonderful Wednesday
$5 off all eighths of flower
$10 off all quarters of flower
$5 off grams of kief
$10 off eighths & quarters of snow caps
$5 off all single joints
Thirsty Thursday
BOGO on all in house drinks & tinctures
20% off all other drinks / tinctures
20% off all merch
Flower Friday
$5 off half ounces
$10 off ounces
$10 off all joint packs
$5 off all single joints
$10 off canned eighths
Shatterday
BOGO on most grams of concentrate
$5 off all other grams
$5 off eighths & quarters of concentrate
$10 off half ounces & ounces of concentrate
20% off all merch
Everyday Deals:
(delivery fee does not count in the total)
Spend $150+ and get a free joint
Spend $250+ and get a free joint & edible
Spend $500+ and get a free joint, edible & eighth of flower
*** While supplies last! ***
NO DISCOUNT CODE NEEDED ALL PRODUCTS ARE ADJUSTED WITH PRICE FOR THAT DAY
DEALS CANNOT BE APPLIED TO ITEMS ON SALE
There are a few ways you can place orders with ECR
Right through this website
Call or Text (Preferred) - (838) 250-9399
Instagram page
Go to payment methods page and click the link to your preferred payment.
No! Your information is not stored by us or shared to anyone including the state. We respect everyones privacy.
Great question! At East Coast Remedies, we pride ourselves on delivering quality cannabis products right to your door. If your area is within our delivery range but isn't showing up for same-day delivery, it could be a system glitch or an issue with our delivery maps. Your first step should be to double-check that your address is entered correctly and falls within the designated delivery zones mentioned on our website. If everything seems in order but you're still facing issues, please don't hesitate to contact our friendly customer service team. They can be reached via phone, email, or the live chat feature on our website. Our team will be more than happy to assist you and ensure that you get your products as quickly as possible. We appreciate your patience and understanding!
After your order is placed you will receive a text message from us within an hour (sometimes longer on busy days) to confirm your order and give you a timeframe for delivery (or you can let us know a better time for you if the time we give does not work for you).
Depending on the area it’s being delivered to and how busy it is that day, it could take anywhere from 30 minutes to a few hours or so to arrive to you (you will be given a time frame in the confirmation text).
If the order has to be mailed it can take anywhere from 1 to 5 days to arrive depending on the shipping chosen.
Yes, in order to get same day delivery your order must be placed by;
Monday - Wednesday 4pm
Thursday-Friday 6pm
Saturday 1pm
Sunday CLOSED
We start answering messages for the day at 11am
** This is subject to change at any time **
Our delivery fees vary based on the distance and order total. For local deliveries within Albany, NY, the fee is $5. For surrounding areas, the fee ranges from $10 to $20 depending on the distance.
Yes! Contact us for a pricing list of the products you are looking for.
Cash
Credit / Debit
Venmo
Cash App
Zelle
Apple Cash
*** Links to each of these are on the payment methods page ***
Yes! If you are paying with Venmo, Cash App, Stripe, Apple Pay or Zelle then we can drop your package off right in your mailbox, front porch or wherever you tell us is best.
Yes, that is perfectly fine! You do not have to pay up front right after the order is placed. You can pay when the driver shows up using any of the payment options.
***Not available for any orders that have to be mailed***
No, there are no additional charges for same-day delivery as long as the order is placed before the cutoff time. Standard delivery fees apply based on your location.
A: East Coast Remedies offers a diverse range of quality cannabis products designed to meet various needs and preferences. Our online store features: 1. Flowers: We provide a selection of premium cannabis flowers, including popular strains like Sativa, Indica, and hybrid varieties. 2. Edibles: Our edibles range from gummies to chocolates, offering a delicious and discreet way to consume cannabis. 3. Concentrates: For those seeking a more potent experience, we offer concentrates such as oils, waxes, and shatter. 4. Topicals: Our topical products, including creams and balms, provide relief directly to the affected area without the psychoactive effects. 5. Pre-rolls: Convenient and ready-to-use, our pre-rolls are perfect for those who prefer smoking without the hassle of rolling. Every product at East Coast Remedies is carefully selected to ensure the highest quality and potency. Whether you’re a seasoned user or new to cannabis, our online store has something for everyone. Visit us to explore our full range of offerings and have them delivered right to your door.